Contact the customer and explain the situation, unless they have previously stated that you can continue with low res artwork.
Articles in this section
- What are your artwork supply guidelines?
- Do you offer a design service?
- Do you provide artwork templates?
- How do I upload my artwork?
- If artwork is flagged as low res but doesn't look bad, should I always consult the customer?
- Ordering a PDF proof
- Which colour profile should I use for my artwork?
- How do I supply artwork for a brochure or other bound product?
- Which file formats do you accept?