We can print directly from most popular PC and Mac file formats, including:
- PDFs (preferred)
- JPEGs (preferred)
Before creating your artwork, please download one of our free artwork templates to help you accurately position the various elements of your design.
To find and download your free template, simply navigate to your chosen product, click on the "Artwork" tab at the bottom of the product page and download the template file from the left hand side of the screen. If you can't find a suitable template, please let us know.
How to upload
To upload your artwork, simply add a product to your shopping cart and then drag and drop your files into our file uploader.
Alternatively, you can supply your artwork to us any time via WeTransfer. On receipt, our printing eggheads will double-check your files and let you know if they spot any problems.
Before sending us your artwork, please note that a photograph or other pixel-based image needs a resolution of just 72 dpi (dots per inch) to display correctly on screen. However, our high-resolution printing process requires images of around 300 dpi, although for large format posters - A2 size and above - images of 100dpi are usually adequate. Anything less may print with a pixelated 'jaggy' look.
Please check the resolution of your images carefully... just because they look good on screen doesn't necessarily mean they'll print properly!
Not to worry though. If we spot anything that could affect the quality of your order, we will be in touch to let you know about the issue before pressing ahead.
Colours, bleed and crop marks
If you're a dab hand at creating artwork and are comfortable adding 3mm bleed and crop marks then great. Please supply your artwork in CMYK using a FOGRA39 colour profile.
If all this sounds like Double Dutch then don't worry, our talented designers will handle this for you.
Please keep all important elements of your design at least 3mm away from the edge of your document (we call this our "safe area").
Although we use state-of-the-art equipment, some movement is inherent within all printing processes; if important elements of your design are placed too close to the edge of the paper, not only will it look unprofessional, there's a chance they may get trimmed off.
This doesn't mean you can't extend a background image or colour to the very edge of your artwork - that's fine, of course. But please don't put your contact details along the very edge of the sheet.
InDesign: linked images
If you are creating your artwork in Adobe InDesign, please open the Links panel and check your graphics are correctly linked before saving the document as a PDF. You can read more about linked images here - Adobe InDesign: Managing Linked Images
Brochures, booklets and other bound products
If you're supplying artwork for a bound product such as a brochure or booklet, you can find additional advice here - How do I supply artwork for a brochure or other bound product?
If you require further assistance, our Customer Experience team is standing by to help between 9am and 7pm, Monday to Friday. You can reach us on 0345 222 0345 or firstname.lastname@example.org.